Privacy Policy

Privacy Policy

Holistic Balance Massage Therapy

Effective Date: Monday, February 24, 2025

At Holistic Balance Massage Therapy, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services. Please note that we are currently a mobile spa, providing massage services at the client’s preferred location.

1. Information We Collect

We may collect the following types of information:

- Personal Information: Name, email address, phone number, and any details provided when booking an appointment.

- Health Information: Information regarding your health conditions, allergies, or injuries that are relevant to your massage therapy session.

- Location Information: Your address and preferred location for mobile massage services.

- Payment Information: Credit/debit card details or other payment methods when you make a purchase.

- Technical Information: IP addresses, cookies, and browsing data when you visit our website.

2. How We Use Your Information

Your information is used to:

- Schedule and manage mobile appointments at your preferred location.

- Process payments for services.

- Communicate with you regarding your bookings, promotions, or updates.

- Improve our services and website experience.

- Ensure compliance with legal or regulatory requirements.

3. Data Security & Confidentiality

- Your personal and health information is kept strictly confidential.

- We implement security measures to protect your data from unauthorized access or misuse.

- Only authorized personnel have access to your information.

4. Sharing of Information

We do not sell, trade, or share your personal information with third parties except:

- When required by law or legal proceedings.

- When necessary to process payments securely through trusted third-party payment processors.

5. Cookies & Tracking Technologies

- Our website may use cookies to improve user experience.

- You can disable cookies through your browser settings, but some features may not function properly.

6. Your Rights

- You may request access, correction, or deletion of your personal data at any time.

- You can opt-out of marketing communications by clicking "unsubscribe" in our emails.

7. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website with the updated effective date.

8. Contact Us

If you have any questions regarding this Privacy Policy or how your data is handled, please contact us:

📧 Email: [email protected]

📞 Phone: (321) 522-5211

🚗 We are a mobile spa service. All appointments take place at the client's preferred location.

By using our services, you agree to the terms outlined in this Privacy Policy.